Scaled Reach LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, submit your information through our forms, or communicate with us via SMS.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Company information
- Any information you provide through forms or communication
We may also collect:
- IP address
- Browser type
- Device details
- Pages visited
- Cookies and similar tracking technologies
How We Use Your Information
We may use your information to:
- Respond to inquiries or service requests
- Send appointment reminders and follow-up messages
- Provide updates related to services you request
- Improve our website and advertising
We do not sell your personal information.
SMS / Text Messaging
By providing your mobile number and consent, you agree that Scaled Reach may send you SMS messages related to:
- Lead follow-up
- Appointment scheduling and reminders
- Service updates and important notifications
Message frequency may vary.
- Reply STOP to unsubscribe
- Reply HELP for more info
- Standard message and data rates may apply
We do not share SMS consent or opt-in data with third parties for their own marketing.
How We Obtain Consent
You provide consent when you:
- Submit a form that includes a consent statement
- Complete a Facebook/Instagram lead form with consent language
- Verbally agree to receive texts
- Text an opt-in keyword such as "START"
Sharing Information
We may share your information only with:
- Service providers that support our CRM, SMS, or advertising systems
- Partners assisting in delivering services you request
- Legal authorities when required by law
Data Security
We use reasonable safeguards to protect your information. However, no electronic storage or transmission is completely secure.
Your Rights
You may request to:
- Access your information
- Update or correct your information
- Request deletion where applicable
- Withdraw consent to receive messages
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.